Hiera's Loom will usually ship your order out in 1-2 business days after receiving cleared payment. Our delivery time starts from the time an order is accepted and it includes a 48 hour period where your items will be processed and dispatched by Hiera's Loom's warehouse.
Before we dispatch your order, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
Delivery time varies from 2 to 5 business days depending on the destination point.
1-2 business days for Europe
2-3 business days for US and Canada
3-5 business days for Australia and rest of the world
Please kindly note that any delays due to the unexpected conditions will be advised to you in advance.
Buyer is responsible of the shipping cost.
Shipping cost may vary depending on the destination point.
Your order is insured during the time it is in transit until it is delivered to you.
Insurance cost is included in the shipping cost.
Duties & Taxes
Hiera's Loom is not responsible for duties, storage fees or any local expenses in your country.
Hiera's Loom is working with DHL and UPS to ensure best service and price to the destination point.
Track your Order
We will provide a tracking number via e-mail as soon as we ship the item(s) out.
Please track your order on the website of our shipping partner to see where your order is.
Your tracking number will also be added to your PayPal account if you make your payment via PayPal.
* For further information regarding shipping & delivery, please contact us at firstname.lastname@example.org.